Returns & Exchanges

At MAIA HOMES, we want you to love every piece you bring into your space. If you are not completely satisfied with your purchase, you may return eligible items within 30 days of delivery for a refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal or contact our customer care team with your order number and the reason for your return to receive a Return Authorization.

• 2.
  Pack With Care

  Securely pack the items in their original packaging, ensuring all fragile home decor components are protected to prevent damage during transit.

• 3.
  Ship It Back

  Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location or schedule a home pickup for larger furniture items.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, we will process your refund to the original payment method within 5-7 business days.