Frequently Asked Questions
Everything you need to know about bringing luxury to your living space.
What is the typical shipping timeline for furniture orders?
Most of our handcrafted furniture items are processed within 3-5 business days. Depending on your location, standard delivery typically takes between 7 to 14 business days. You will receive a tracking number as soon as your order leaves our warehouse.
Do you offer international shipping?
Yes, MAIA HOMES ships to over 50 countries worldwide. International shipping rates and delivery times vary by destination and are calculated at checkout. Please note that custom duties may apply depending on your local regulations.
What is your return policy for home decor items?
We want you to love your home. If you are not completely satisfied, you can return eligible items within 30 days of delivery. Items must be in their original packaging and unused condition to qualify for a full refund.
How do I care for my MAIA HOMES textiles and linens?
To preserve the quality of our premium fabrics, we recommend machine washing on a gentle cycle with cold water and mild detergent. Avoid bleach and tumble dry on low heat, or air dry to maintain fiber integrity.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer flexible financing options through Klarna and Afterpay for larger furniture purchases.
Are your products covered by a warranty?
Yes, all MAIA HOMES furniture pieces come with a 1-year limited warranty covering manufacturing defects. This ensures that your investment is protected against structural issues under normal residential use.